Zurich Accelerate
Explained by an independent adviser
Zurich Accelerate
Faster access to expert medical support for cancer, heart and neurological conditions — available as an optional add-on to your Zurich protection policy.
Written by Ben Tomlin, Financial Adviser · FCA No. 1038034 · Last reviewed June 2026
See Zurich Accelerate in action
What is Zurich Accelerate?
Zurich Accelerate is an optional value added benefit available on Zurich Personal Protection and Income Protection policies. It gives you fast access to expert medical support for cancer, heart and neurological conditions — complementing standard NHS care without replacing it.
The benefit is made up of six individual services. You can use as many or as few as you like, at any point during your policy.
The services are delivered through Further Group, via their virtual care platform Trustedoctor — accessible 24/7 on mobile or desktop.
What's included?
Six services are included. You can use any of them at any point during your policy.
| Service | What it means for you |
|---|---|
| Virtual Consultant | A virtual appointment with a UK consultant for symptoms suggestive of cancer, heart or neurological conditions |
| Private Diagnostics Plus | Access to UK diagnostics centres to get tests done quickly, followed by a consultant call |
| Second Medical Opinion | An independent expert review of your diagnosis and treatment plan |
| Precision Cancer Medicine | Support and customised treatment plans using the latest tumour profiling technology |
| Cancer Clinical Trial Support | Help navigating the complex clinical trial process for new treatments, drugs and therapies |
| Global Treatment Plus | Fast access to hospitals and consultants worldwide to get treatment underway |
See the services in action
Who is eligible?
Zurich Accelerate is available to UK residents aged 18–68 who hold a Zurich Personal Protection or Income Protection policy with a minimum term of one year. Only one Zurich Accelerate benefit can be held per life assured across all policies, and the maximum benefit expiry age is 69.
Children are covered up to age 22. As the benefit is underwritten, pre-existing health conditions may affect access to cover.
What to keep in mind
Zurich Accelerate is complementary to both NHS and private healthcare — it is not intended to replace either. It gives you more choice and greater control over your healthcare journey.
If you cancel your underlying Zurich policy, Zurich Accelerate will automatically stop at the same time.
Product documents
Zurich Accelerate — Case Studies
Real examples of Zurich Accelerate in action
Zurich Accelerate — Customer Guide
A guide to the benefit
Zurich Accelerate — Summary
A concise overview of the benefit
Zurich Accelerate — Key Information
Official product guide from Zurich
Independent advice, available across the UK
That's Family Finance provides independent protection advice to families and individuals across England, Scotland, Wales and Northern Ireland. Whether you're in London, Manchester, Birmingham, Leeds, Bristol, Essex or anywhere in between, we work with you remotely or in person to find the right cover for your circumstances.
We are not Zurich. We are an independent, FCA-regulated firm that can advise on Zurich and many other providers — and we'll always tell you honestly which one suits you best.
Want to know if Zurich Accelerate is right for you?
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Common questions
Questions we're asked about Zurich Accelerate.
What is Zurich Accelerate?
Zurich Accelerate is a medical support benefit available as an add-on to Zurich Personal Protection and Income Protection policies. It gives you faster access to specialists, diagnostics and treatment support for cancer, heart disease and neurological conditions.
What does Zurich Accelerate cost?
Zurich Accelerate is currently priced at £9.50 per person per month, added on top of your existing Zurich protection policy premium.
Does Zurich Accelerate replace NHS care?
No. Zurich Accelerate works alongside the NHS and private healthcare. It is designed to give you more choice and faster access to support, not to replace the care you already receive.
Can I get a second opinion on my diagnosis?
Yes. Zurich Accelerate includes a Second Medical Opinion service, giving you an independent expert review of your diagnosis and treatment plan.
Can children be included?
Yes. Children are covered up to age 22.
What happens if I cancel my policy?
If you cancel your underlying Zurich policy, Zurich Accelerate will stop at the same time.
Who provides the Zurich Accelerate services?
The services are delivered through Further Group via their Trustedoctor platform, accessible 24/7 on mobile or desktop.
What extras do I get with a Zurich policy?
With Zurich Accelerate, you get access to six medical support services including virtual specialist appointments, private diagnostics, second medical opinions, precision cancer medicine, cancer clinical trial support, and access to hospitals worldwide.
Written by Ben Tomlin
Financial Adviser, That's Family Finance — FCA No. 1038034
Ben is an independent financial adviser specialising in life insurance and protection. This page explains Zurich's products for information purposes only. It is not produced by or affiliated with Zurich and does not constitute financial advice.
This page is produced by That's Family Finance and is not affiliated with or endorsed by Zurich. It is for information purposes only and does not constitute financial advice. That's Family Finance is an independent, whole-of-market firm authorised and regulated by the FCA (No. 1038034).
Important information: This page is produced by That's Family Finance and is not affiliated with or endorsed by Zurich. It is for information purposes only and does not constitute financial advice. Product features, pricing and eligibility may change. Always refer to Zurich's own Key Features Document or speak to a qualified adviser before making any decisions.
That's Family Finance is a trading style of RB Ame Ltd, authorised and regulated by the Financial Conduct Authority (FCA No. 1038034). We are an independent, whole-of-market firm and are not tied to any provider. Last reviewed: June 2026.
That's Family Finance · A trading style of RB Ame Ltd · Not affiliated with Zurich
FCA No. 1038034 · Companies House: 12147707 · Incorporated August 2019
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