Legal & General Wellbeing Support
Explained by an independent adviser
Legal & General Wellbeing Support
L&G Wellbeing Support is a free service included with Legal & General protection plans from day one. Powered by RedArc registered nurses, it provides practical and emotional support for policyholders and their families — whether or not they ever make a claim.
Written by Ben Tomlin, Financial Adviser · FCA No. 1038034 · Last reviewed June 2026
▶ In plain English — what is Wellbeing Support?
When you take out a Legal & General protection plan, you get Wellbeing Support included for free from day one. It's not insurance — it's a direct line to a RedArc registered nurse who can help with serious illness, bereavement, mental health, carer challenges, and much more. You don't need to make a claim to use it.
The service is phone-based, with calls as often as you need. It covers the policyholder, their partner, and their children living at home. It remains available throughout the policy life and up to six months after a valid claim ends the policy.
Life insurance explained
What is Legal & General Wellbeing Support?
We all face hard times in life, from bereavement to illness, and we could all do with a reassuring chat from time to time. Legal & General recognise that they have a special responsibility to protect policyholders' health and wellbeing.
L&G have partnered with RedArc Assured Limited, whose registered nurses can provide practical and emotional assistance to enhance health and wellbeing. Together, they offer a range of wellbeing support services that policyholders can access if they're going through a challenging time.
The service is phone-based, with calls as often as needed. It is available to the policyholder, their partner, and their children living at home — and you do not need to make a claim to access it.
Available from
Day one of your policy
Claim required?
No — contact RedArc directly
Who is covered?
Policyholder, partner & children at home
After a claim ends
Up to 6 months further support
The 10 Wellbeing Support services
All services are delivered by RedArc registered nurses and are available to the policyholder, their partner, and children living at home.
Dealing with a serious illness
If you've been diagnosed with a serious illness or require support for a disability, your nurse will be there to offer wellbeing support.
Bereavement support
RedArc nurses can help you cope with the loss of a loved one, or simply be there to listen when you need someone to hear you out.
Second medical opinion
RedArc can arrange a face-to-face appointment with a UK-based specialist consultant.
Mental health support
RedArc nurses can provide long-term support and guidance from a mental health nurse, as well as counselling and therapy sessions.
Carer support
RedArc can offer emotional and practical support for carers whose own wellbeing needs attention too.
Help at home
RedArc nurses provide health and wellbeing advice over the phone while you're recovering at home after a hospital discharge.
Eldercare
RedArc can provide advice on how to support an elderly relative, whether living independently or in a residential home.
Loneliness and isolation
Wellbeing Support provides a direct line to a supportive RedArc nurse for those facing loneliness after loss, relocation, or illness.
Specialist counselling
Specialist counselling tailored to your individual needs and challenges.
Dietary and lifestyle guidance
RedArc nurses can offer guidance on healthy living for those at risk of heart attack, stroke or diabetes.
Example support routes
Legal & General have created example routes to show how Wellbeing Support could help you throughout the different stages of an illness.
Cancer
Cancer Support Route
Ways that RedArc nurses can help you through cancer, from the onset of symptoms, through to diagnosis, treatment and readjusting to life afterwards.
Stroke
Stroke Support Route
How RedArc nurses can help you after suffering a stroke or mini-stroke, from support with follow-up consultations to rehabilitation.
Cardiac
Cardiac Health Route
Ways that RedArc nurses can help with cardiac health, from concerns about symptoms to supporting recovery after a heart attack.
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