Private Medical Insurance Explained
Private Medical Insurance Explained
A plain-English guide to PMI in the UK — what it covers, how providers compare, and what to consider before taking out a policy.
Last updated June 2026 — That's Family Finance — Educational guide only
What Does Private Medical Insurance Cover?
PMI funds private healthcare treatment outside the NHS. Cover is built around a core set of benefits — with optional add-ons depending on the provider and tier you choose.
Inpatient Treatment
Surgery, overnight stays, specialist consultations and nursing care at a private hospital of your choice.
Outpatient Care
Specialist consultations, follow-up appointments and diagnostic tests without an overnight stay.
Mental Health
Inpatient and outpatient psychiatric treatment, counselling and therapy. Now standard across most leading providers.
Cancer Care
Chemotherapy, radiotherapy, targeted drug therapies and oncology consultations. Covered comprehensively across all tiers.
Physiotherapy
Musculoskeletal treatment, post-operative rehabilitation and physio sessions, typically subject to an annual limit.
Diagnostics
MRI and CT scans, X-rays, blood tests and pathology. Fast access to results is one of the main reasons people take out PMI.
How Does PMI Work?
PMI operates on a direct-payment or reimbursement model. You pay a premium, and when you need treatment, you pre-authorise the claim with your insurer before proceeding.
Choose a policy
Compare providers, cover levels and excesses. An independent adviser can search the whole market on your behalf.
Pay your premium
Monthly or annually. Based on age, health history, cover level and voluntary excess. Annual payment is usually cheaper.
See your GP
Get a referral when you need treatment. Some insurers offer direct access for certain conditions, skipping the GP step.
Pre-authorise your claim
Contact your insurer before treatment. They confirm cover and in most cases pay the hospital or specialist directly.
Receive treatment
Access private facilities at a time that suits you, with a consultant of your choice — no NHS waiting list.
UK PMI Provider Comparison
A summary of the six largest PMI providers in the UK. Policy details, exclusions and pricing vary significantly by plan and individual circumstances.
| Feature | Bupa | AXA Health | Vitality | Aviva | WPA | Cigna |
|---|---|---|---|---|---|---|
| Cancer cover | Comprehensive | Comprehensive | Full | Full | Full | Full |
| Mental health | In & outpatient | In & outpatient | Strong | Included | Included | Included |
| Outpatient cover | Add-on | Add-on | Included | Add-on | Flexible | Flexible |
| Dental add-on | Yes | Yes | Yes | Yes | Yes | Not standard |
| No-claims discount | Up to 65% | Up to 65% | Rewards-based | Up to 70% | Available | Available |
| Digital GP | Bupa Blua | Doctor at Hand | Vitality GP | DigiCare+ | Included | Included |
| Monthly cost* | £60–£180 | £55–£170 | £50–£160 | £55–£175 | £60–£190 | £65–£200 |
*Indicative monthly premiums for a non-smoking adult aged 30–45 with a standard excess. Actual premiums vary. Always obtain a personalised quotation.
PMI Underwriting Types
Underwriting determines how your policy handles pre-existing conditions. It is one of the most important things to understand before choosing a policy.
Moratorium
Excludes conditions from the past 5 years automatically. After 2 symptom-free years on the policy, those conditions may become covered. No medical questionnaire needed.
Full Medical Underwriting
You complete a health questionnaire upfront. Exclusions are specified clearly from day one. Can result in fewer exclusions than moratorium for those with a clean recent history.
CPME
Continued Personal Medical Exclusions. Used when switching providers — your existing exclusions carry across. No new exclusions added.
Medical History Disregarded
All pre-existing conditions covered from day one. Typically only available through employer group schemes with a minimum number of members enrolled.
Added-Value Benefits
Most leading PMI policies now include wellbeing and support services beyond core medical cover. These vary by provider and policy tier.
24/7 GP Access
Phone or video consultations with a qualified GP at any time, without an appointment.
Mental Health Support
Counselling, CBT and psychiatric services — often with direct referral, no GP needed first.
Health Assessments
Annual health checks, blood screening and lifestyle assessments to identify issues early.
Second Medical Opinion
Access to a leading specialist for an independent second opinion on a diagnosis or treatment plan.
Wellness Rewards
Vitality offers gym discounts, fitness tracker deals and lifestyle rewards linked to activity levels.
Prescription Services
Some policies include private prescription services for faster access to medication.
Individual vs Group PMI
PMI can be arranged personally or through an employer. The two options differ significantly on underwriting, cost and flexibility.
Individual PMI
- Full control over provider and cover level
- Underwritten on your own health history
- Pre-existing conditions typically excluded at outset
- Premiums rise with age and claims history
- Portable — stays with you regardless of employer
- Can cover a partner or children on the same policy
Group PMI
- Arranged by an employer as a workplace benefit
- Often uses Medical History Disregarded underwriting
- Pre-existing conditions may be covered from day one
- Premiums typically paid by the employer (P11D benefit)
- Cover ceases when you leave the employer
- Less flexibility over provider and policy structure
Getting Independent Advice
PMI is not a straightforward product. Underwriting terms, exclusions, excess structures and provider strengths vary considerably — what suits one person may be wrong for another.
An independent adviser searches the whole market rather than recommending a single provider. They can assess your health history, identify the right underwriting approach, and find the policy that offers the best value for your circumstances.
That's Family Finance works with FCA-regulated advisers who are not tied to any insurer. Use the contact page to get in touch.
Frequently Asked Questions
UK-Wide Coverage
That's Family Finance provides access to independent PMI advice for individuals, families and businesses across the UK — from London and Manchester to Edinburgh, Cardiff, Birmingham, Leeds and Bristol. The advisers we work with are not tied to any single provider and compare the whole market.
Related Guides
Speak to an Independent Adviser
If you would like a personalised PMI recommendation, get in touch. The advisers we work with compare the whole market and are not tied to any single provider.
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